Microsoft Office 365 ProPlus for Students – signup portal service degradation

Description:

We are working with Microsoft to investigate why students are no longer able to sign up for their free copy of MS Office. When they visit this link (https://www.microsoft.com/en-us/education/products/office) and enter their email address in the format UCInetID@personalmicrosoftsoftware.uci.edu, and after they indicate that they are a student, they get the following error:

Sorry… We can’t finish signing you up. Your IT department has turned off signup for Office 365 Education. Contact them to complete signup.

No ETA at this time.

For the time being, the HD has a process in place to manually create accounts & assign licenses to new students.

Status: Resolved

Resolution:

Contact the OIT Help Desk if you have questions or further issues.

Updated on: January 13, 2022 4:51 pm

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