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UPDATE 10:05 Office 365 Service Degradation – Service Restored


UPDATE 0920 Outlook email is working on phones and other mobile devices.

We’ve received reports the workaround posted previously is not working, as does not load for some users.

UPDATE 0845 Our admins are still investigating the root cause of the degradation, but have posted a workaround to get into the Outlook Web App.

Please sign in at, then open another tab and go to

We are investigating reports of a Office 365 service degradation. Users are reporting that they are unable to sign in to the Outlook Web App, and mail clients may not be updating.



Status: Resolved


Upstream issues within CENIC network have been resolved and service has been restored

Contact the OIT Help Desk if you have questions or further issues.

Updated on: November 13, 2018 10:41 am

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