OIT Chat service degradation

Description:

OIT is investigating an issue affecting the OIT Chat service (chat.oit.uci.edu). Unfortunately there’s no ETA at the moment, so we encourage any affected users to use another service for the time being, such as Microsoft Teams, Google Chat etc.

We recommend you use the service that your colleagues primarily use. For most of campus (aka non-HS or UCIMC users), Microsoft Teams is the best choice. For folks who primarily use the G Suite for Education service (aka UCI Gmail), we can recommend Google Chat. Many departments use Slack internally so you’re welcome to reach out to your local Slack admin and ask them to create an account for you.

As an FYI, OIT plans on sunsetting this service sometime in 2020, due to a decrease in demand. We will formally notify affected users once the time comes.

Status: Resolved

Resolution:

Contact the OIT Help Desk if you have questions or further issues.

Updated on: February 13, 2020 12:29 pm

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