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Service Degradation – FileNet/eDocs Scanning Service

Description:

We are receiving reports that the the FileNet/eDocs Scanning Service is unavailable for some users. Individuals access this service via KFS (when trying to view attachments) and the SABE system (imaging system used by the UCIMC,) and these users reported seeing ‘invalid token’ errors.

Our admins are aware and are investigating. No ETA at this time.

Status: Resolved

Resolution:

Service has been restored. We apologize for the trouble this may have caused.
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Contact the OIT Help Desk if you have questions or further issues.

Updated on: December 27, 2016 2:50 pm

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