Description:
UPDATE 1030. We received calls from users who were having trouble using the UCInetID Password Change tool to activate their UCInetIDs or to reset/change their UCInetID passwords. Users were reporting seeing the error “a timeout occurred, probably due to a busy server”. After further investigation, the IDM team has confirmed the issue to be Kerberos-related and they are investigating.
We are investigating reports of a UCInetID Password Change tool service degradation. Users are reporting seeing the error “a timeout occurred, probably due to a busy server”. No ETA at this time.
Status: Resolved
Resolution:
Contact the OIT Help Desk if you have questions or further issues.
Updated on: June 13, 2019 11:30 am