How to use Webfiles

Webfiles will be phased out beginning Spring 2020

The software product at the heart of OIT’s Webfiles file sharing service, Xythos, is no longer being supported or maintained by the vendor. In the coming months, OIT will begin to phase out the Webfiles service. Learn more about Webfiles retirement and other file-sharing options.

I am running low on space. Can I request more storage?

How do I share files with colleagues outside UCI?

The best way to share a file with anyone is by creating a ticket. Once created, it will generate a unique URL that you can then share via email. Tickets have the added bonus in that they can be set to expire.

Learn how to create tickets (under the heading "Share files or directories with specific non-UCI individuals.") On that page, you'll see lots of other great tips on how to use Webfiles.

We've discovered that the Advanced File Uploader tool is incompatible with current versions of Java. The next Webfiles upgrade that we plan on rolling out this year features an HTML5 version of the tool. Until then, please upload files using the Basic Uploader, or you can consult the instructions below on how to upload the files from your PC using a feature called WebDAV.

I have an account and I'm having trouble logging in to Webfiles, even though I can login elsewhere (e.g. Zotportal, EEE).

Your account is probably suspended. Fortunately, it's easy to unsuspend the account. All you have to do is click the 'Create new account' link on webfiles.uci.edu and follow the steps, and the system will send you an email with a link to authorize your account. Once you do, you're all set.

Why did this happen in the first place? Well, when you first create a Webfiles account, the system will send you an email shortly thereafter to authorize your request. All you have to do is click the link in the email and your account will remain open. If you do not click the link (or you miss the email), then after a period of time your account will be suspended.

Normally, I access Webfiles through my browser. Can I access Webfiles from my desktop, too?

I'm getting an XML parsing error when trying to open a file.

I've tried everything else, and I'm still having problems.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

Your full name
Your UCInetID (the first part of your email address, not your ID number)
A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.

Updated on Tuesday, December 10, 2019

How to use Webfiles

Other common questions:

I've tried everything else, and I'm still having problems.

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