Recent News & Events
Taking UCI’s Transcripts Digital
Three hundred and seventy thousand. That is how many students and alumni make up the UCI community. And it’s also the number of individuals at UCI that may at some point need to request a copy of their official transcript records from the University. In November, UCI made this process a lot easier when it… Continue Reading Taking UCI’s Transcripts Digital
Duo for Office 365
Beginning on March 2, 2021, Duo multi-factor authentication will be required for all UCI Office 365 accounts. Using Duo will strengthen security when accessing your UCI Outlook, Calendar, OneDrive, Teams, and other O365 services. Continue Reading Duo for Office 365
Adobe Creative Cloud
OIT is proud to announce that Adobe Creative Cloud is now available for free to enrolled students, current employees* and their guests/sponsored accounts. Continue Reading Adobe Creative Cloud
“What the Tech” Series Shares Online Resources with Students
From making the best use of Canvas, UCI’s learning management system, to accessing library resources, to choosing the right laptop, to employing Zoom best practices – understanding the technology needed for remote learning has never been more important for students – especially our newest Anteaters. As the fall quarter kicked off virtually on September 28… Continue Reading “What the Tech” Series Shares Online Resources with Students
October is National Cybersecurity Awareness Month
Throughout October, OIT Security will be hosting events, sharing resources and providing helpful tips on how each member of the UCI community can protect themselves and the University from cyber threats. Do Your Part. #BeCyberSmart. Learn more Continue Reading October is National Cybersecurity Awareness Month
Tips & Tricks for Common Tech Troubles
Technology troubles can disrupt the best-laid plans, but the good news is: there are simple steps you can try to solve or work around most issues – including application crashes, network interruptions, and online tool outages. Our teams have compiled a robust list of tips and instructions into a single page, in the event you experience disruptions as the fall quarter begins. Continue Reading Tips & Tricks for Common Tech Troubles
MiCollab, New Software-based Telephone Service, Now Available
MiCollab is an application that allows you to make calls using your UCI office extension from your mobile device or computer. Continue Reading MiCollab, New Software-based Telephone Service, Now Available
Set Up Duo on a New Mobile Device
A new Duo self-service tool is now available for you to use whenever you replace your phone or reset your phone to factory settings. Continue Reading Set Up Duo on a New Mobile Device
New Zoom Help Website Launched
OIT has developed a comprehensive Zoom help website to assist the campus community in using the video conferencing and communication tool. The site includes a quick start guide, features and best practices for UCI Zoom, along with a robust question and answer resource. Continue Reading New Zoom Help Website Launched
Reduced Telephone Recharge Rates
OIT, in partnership with the campus budget office, has been able to reduce the telephone recharge rates for campus users. These new lower rates go into effect on Wednesday, July 1. Please view the changes on the Telephone Equipment and Feature Pricelist. Continue Reading Reduced Telephone Recharge Rates
2019 OIT Customer Satisfaction Survey
The Office of Information Technology has embarked on the third cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.
We Heard You
OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.
Collaborations & Presentations
Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.
