For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

What’s Happening in OIT?

Recent News & Events

Taking UCI’s Transcripts Digital

Feb 11, 2021

Three hundred and seventy thousand. That is how many students and alumni make up the UCI community. And it’s also the number of individuals at UCI that may at some point need to request a copy of their official transcript records from the University. In November, UCI made this process a lot easier when it… Continue Reading Taking UCI’s Transcripts Digital

Duo for Office 365

Feb 4, 2021

Beginning on March 2, 2021, Duo multi-factor authentication will be required for all UCI Office 365 accounts. Using Duo will strengthen security when accessing your UCI Outlook, Calendar, OneDrive, Teams, and other O365 services. Continue Reading Duo for Office 365

Adobe Creative Cloud

Oct 29, 2020

OIT is proud to announce that Adobe Creative Cloud is now available for free to enrolled students, current employees* and their guests/sponsored accounts. Continue Reading Adobe Creative Cloud

“What the Tech” Series Shares Online Resources with Students

Oct 27, 2020

From making the best use of Canvas, UCI’s learning management system, to accessing library resources, to choosing the right laptop, to employing Zoom best practices – understanding the technology needed for remote learning has never been more important for students – especially our newest Anteaters. As the fall quarter kicked off virtually on September 28… Continue Reading “What the Tech” Series Shares Online Resources with Students

October is National Cybersecurity Awareness Month

Sep 30, 2020

Throughout October, OIT Security will be hosting events, sharing resources and providing helpful tips on how each member of the UCI community can protect themselves and the University from cyber threats. Do Your Part. #BeCyberSmart. Learn more Continue Reading October is National Cybersecurity Awareness Month

Tips & Tricks for Common Tech Troubles

Sep 27, 2020

Technology troubles can disrupt the best-laid plans, but the good news is: there are simple steps you can try to solve or work around most issues – including application crashes, network interruptions, and online tool outages. Our teams have compiled a robust list of tips and instructions into a single page, in the event you experience disruptions as the fall quarter begins. Continue Reading Tips & Tricks for Common Tech Troubles

MiCollab, New Software-based Telephone Service, Now Available

Sep 15, 2020

MiCollab is an application that allows you to make calls using your UCI office extension from your mobile device or computer.  Continue Reading MiCollab, New Software-based Telephone Service, Now Available

Set Up Duo on a New Mobile Device

Aug 13, 2020

A new Duo self-service tool is now available for you to use whenever you replace your phone or reset your phone to factory settings. Continue Reading Set Up Duo on a New Mobile Device

New Zoom Help Website Launched

Aug 11, 2020

OIT has developed a comprehensive Zoom help website to assist the campus community in using the video conferencing and communication tool. The site includes a quick start guide, features and best practices for UCI Zoom, along with a robust question and answer resource. Continue Reading New Zoom Help Website Launched

Reduced Telephone Recharge Rates

Jul 1, 2020

OIT, in partnership with the campus budget office, has been able to reduce the telephone recharge rates for campus users. These new lower rates go into effect on Wednesday, July 1. Please view the changes on the Telephone Equipment and Feature Pricelist. Continue Reading Reduced Telephone Recharge Rates

2019 OIT Customer Satisfaction Survey

The Office of Information Technology has embarked on the third cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.

We Heard You

OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.

We Heard You 2019

 

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