What’s Happening in OIT?

Recent News & Events

Phishing Awareness – Don’t take the bait!

Oct 11, 2017

Most data breaches now start with a phishing attack. “Phishing” uses fraudulent email messages designed to impersonate a legitimate person or organization and trick the recipient.

National Cyber Security Awareness Month

Oct 5, 2017

Organizations big and small are not immune to data breaches and hackers’ increasingly sophisticated schemes. You may ask yourself, “What can I do?”

Be Cyber Savvy

Sep 28, 2017

Learn more, get involved and do your part to make the internet safer and more secure for everyone.

You Speak. We Listen.

Sep 27, 2017

Take the 2017 OIT Customer Satisfaction Survey: October 3 – 27. Check your email starting October 3rd for a link to the survey. Fill out the survey for a chance to win an Amazon gift card.

Stay Alert! Equifax Data Breach

Sep 15, 2017

Equifax, one of the three largest credit reporting agencies in the US, announced a security breach that resulted in the exposure of personal data for 143 million individuals.

Wēpa Cloud Based Printing

Sep 12, 2017

A faster and more convenient way to print on campus. Vibrant color printing from any internet connected device. Pay with a credit card or Paypal. Print directly from Google Drive, Office 365 or Dropbox Access.

Staff Engagement Survey

Aug 10, 2017

Your opinion matters! Help UCI create a workplace that empowers your success by taking the 2017 Staff Engagement Survey. UCI has partnered with Gallup to conduct this survey and collect valuable insight from you.

Pinnacle Telephone Billing System

Aug 10, 2017

OIT replaced its 25-year-old Telephone Billing System with a new billing system called Pinnacle. To review your billing statement, you will access Pinnacle directly rather than using EDL.

EEE Canvas Transition Update & Instructor Panel

May 16, 2017

OIT is sponsoring a transition update and instructor panel focused on one of the first major new development projects we are tackling as part of this transition on June 1, 2017, 1 – 2:30 pm

IT News – April 2017

Apr 20, 2017

In this issue: Eduroam, Tips & Tricks for Webfiles, and Campus Radio System Upgrade

OIT Fact Sheets

By the Numbers - OIT Fact Sheet Spring 2017

View More OIT Fact Sheets

We have more detailed quarterly statistics showing what we do daily for you!

2017 OIT Customer Satisfaction Survey

We are embarking on year two of a periodic process seeking your guidance regarding the quality of IT support and the IT tools and services OIT provides.  We made many changes suggested by your responses to the last survey.

On Tuesday October 3rd, faculty and staff should have received an email inviting them to take the 2017 OIT Customer Satisfaction Survey. It will have instructions and the link to get to the survey.

Survey Dates

October 3 - 27, 2017

As a token of our appreciation for your time, every respondent will have a chance to win an Amazon gift card.

Collaborations & Presentations

Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.

Key Activities for the Agile Project Lifecycle

Aug 9, 2017

Whatever your development methodology, good project planning is important. Agile processes, like Scrum, Kanban, and Lean, address how to conduct iterative development day-to-day, but they don’t directly address how to plan a focused project. Bookending your Agile (or even traditional!) project with inclusive kick-off and closing activities can help set the stage for success.

Enterprise Architecture – Moving From Theory to Practice

Aug 9, 2017

In alignment with the UC Information Technology Architecture Committee (ITAC) vision, our department embarked on developing an Enterprise Architecture discipline and established an Architecture Review Board (ARB) in July 2014.

Find the Right Candidate – And Help Them Find You!

Aug 9, 2017

Hiring the right candidate can be difficult. Most recruitments include a familiar set of questions and settings that the candidate can prepare for and complete without having the necessary skills or experience. Academic Web Technologies at UCI developed a new interview method inspired by our own Agile process and the real world demands of the job.

Cloud Migration – From Strategy to Reality

Aug 9, 2017

Migrating enterprise applications to the cloud can achieve high availability, increased performance, better security, and cost optimization, so long as there are clear migration goals and a good strategy.

The Value of Open Source: Extending our Research Admin Software to Meet our Campus Needs

Aug 9, 2017

Starting with an open source vendor provided product, UCI customized enterprise research administration software to fit the needs of the university

Is Your Campus Ready for eSports?

Aug 8, 2017

With eSports growing as fast as it is, your University may look into starting its own eSports program. We would like to share our experience and knowledge of both eSports and the technology that makes it work. We will also share some of the challenges we experienced and more importantly how to avoid them.

Who is Your Customer?

Jul 29, 2017

Using Customer and Staff Surveys to Make Real Change

Four Steps for Introducing New Tech to Your Existing Tech Stack

May 10, 2017

If you’re like me, you love new and shiny stuff. It’s all about JS this, MEAN stack that. (Those are real things, right?) But let’s be honest. Ninety percent of the new and shiny stuff you try out fizzles away in a matter of months, if not weeks.

IBM 10 Tririga Capital Projects Roll-Out

Feb 28, 2017

OIT, in collaboration with Facilities Management, rolled out a new implementation of Renovation Projects with many new features and capabilities.

UCSD’s Customer Satisfaction Survey Is Taking Off

Feb 7, 2017

When the UCI Office of Information Technology (OIT) decided to conduct a customer satisfaction survey, it turned to the experts – UC San Diego’s Organizational Performance Assessments unit.