Recent News & Events
We Heard You!
See the changes OIT is making based on YOUR feedback from the 2017 Customer Satisfaction Survey
IT services available for recharge 2018-19
OIT has recently introduced or expanded a number of services. These are available to interested departments on a recharge basis.
Protect your accounts with Multi-factor Authentication
Password theft and online account compromise is one the biggest risks we all face in today’s increasingly connected world. A better protection is using multi-factor authentication.
Take the eTech Survey
Undergrads, we want to hear from you! Complete the brief survey for a chance to win 1 of 50 Amazon Gift Cards ($20 value).
Sponsored UCInetID Changes
OIT has made some fundamental improvements to the system that enables and maintains sponsored UCInetIDs.
Watch out for Phishing Emails
Phishing emails are an attempt by thieves to lure you into divulging personal and financial information, for their profit. Learn what to look for and where to report these scams.
Annual Data Inventory
We all have a critical role in protecting the security and privacy of information. Unless law, policy, business or research needs require storage of restricted data, they should be eliminated or properly secured.
We’re Listening
In October 2017, we distributed a Customer Satisfaction Survey. We would like to share the results of the survey with you. OIT leadership is analyzing the results to make improvements based on your feedback.
Cyber Security Training
All UC employees on active payroll status are required to take annual Cyber Security Awareness Training. Finish by March 30th and be entered to win 1 of 25 $20 Amazon gift cards.
Feb 22: Campus Records Cleanup Day
On February 22, 2018 from 9am-11am, a shredding truck will be parked in Lot 12A near the Natural Sciences buildings. Drop off or arrange for pick up.
OIT Fact Sheets
View More OIT Fact Sheets
We have more detailed quarterly statistics showing what we do daily for you!
2017 OIT Customer Satisfaction Survey
We embarked on the second cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. We made many changes suggested by your responses to the last survey in 2016.
We would like to share the results of the 2017 survey with you. We were gratified to learn that you feel that OIT is doing many things well. At the same time, you made many suggestions on how we could serve the campus better.
We Heard You
OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.
Collaborations & Presentations
Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.
DWQuery – Extract and Analyze Financial Data
DWQuery is an evolution of the existing BLISS and Data Warehouse Queries, so it will feel familiar to campus financial users while providing many new features and improved usability.
Key Activities for the Agile Project Lifecycle
Whatever your development methodology, good project planning is important. Agile processes, like Scrum, Kanban, and Lean, address how to conduct iterative development day-to-day, but they don’t directly address how to plan a focused project. Bookending your Agile (or even traditional!) project with inclusive kick-off and closing activities can help set the stage for success.
Enterprise Architecture – Moving From Theory to Practice
In alignment with the UC Information Technology Architecture Committee (ITAC) vision, our department embarked on developing an Enterprise Architecture discipline and established an Architecture Review Board (ARB) in July 2014.
Find the Right Candidate – And Help Them Find You!
Hiring the right candidate can be difficult. Most recruitments include a familiar set of questions and settings that the candidate can prepare for and complete without having the necessary skills or experience. Academic Web Technologies at UCI developed a new interview method inspired by our own Agile process and the real world demands of the job.
Cloud Migration – From Strategy to Reality
Migrating enterprise applications to the cloud can achieve high availability, increased performance, better security, and cost optimization, so long as there are clear migration goals and a good strategy.
The Value of Open Source: Extending our Research Admin Software to Meet our Campus Needs
Starting with an open source vendor provided product, UCI customized enterprise research administration software to fit the needs of the university
Is Your Campus Ready for eSports?
With eSports growing as fast as it is, your University may look into starting its own eSports program. We would like to share our experience and knowledge of both eSports and the technology that makes it work. We will also share some of the challenges we experienced and more importantly how to avoid them.
Who is Your Customer?
Using Customer and Staff Surveys to Make Real Change
Four Steps for Introducing New Tech to Your Existing Tech Stack
If you’re like me, you love new and shiny stuff. It’s all about JS this, MEAN stack that. (Those are real things, right?) But let’s be honest. Ninety percent of the new and shiny stuff you try out fizzles away in a matter of months, if not weeks.
IBM 10 Tririga Capital Projects Roll-Out
OIT, in collaboration with Facilities Management, rolled out a new implementation of Renovation Projects with many new features and capabilities.