What’s Happening in OIT?

Recent News & Events

New UCI Directory Launched

Sep 10, 2019

OIT deployed a new version of the UCI Directory. This change merges the functionality of PSearch into the new UCI Directory. Continue Reading New UCI Directory Launched

New Network and Telecommunications Service Request

Aug 27, 2019

On September 12th, OIT moved to our Service Request Form (SRF) application to ServiceNow requests. This single SRF is now broken up into 3 forms, one for each area of work, which should make using the form simpler. Continue Reading New Network and Telecommunications Service Request

TechnoExpo – Technology That Transforms Your Work

May 30, 2019

Join the Office of Information Technology and campus partners to explore all the ways technology can help you work more efficiently, more securely, and more collaboratively. October 9, 2019 from 10 a.m. – 3 p.m. Continue Reading TechnoExpo – Technology That Transforms Your Work

Expanded use of UCINet WiFi Connection Information

May 14, 2019

Beginning in May 2019 anonymized WiFi connection data is being shared with researchers. The anonymized data is not personally identifiable. You can opt-out of this sharing. No information transmitted over the connection is collected or shared. Continue Reading Expanded use of UCINet WiFi Connection Information

zotALERT Upgrade – Add Contacts

Apr 4, 2019

zotALERT now allows registered users to add up to five contacts (family and friends) to receive the same alerts current users receive during an emergency or critical event. Learn more and sign up your contacts today. Continue Reading zotALERT Upgrade – Add Contacts

Required MultiFactor Authentication Account Protection

Mar 22, 2019

MultiFactor Authentication (MFA) is a two-step process that requires both a password and a second verification using a smartphone or a small token device you carry with you. Over the coming months, Duo MFA will become required for all faculty and staff web application access. Learn how to set up Duo MFA for your UCInetID. Continue Reading Required MultiFactor Authentication Account Protection

You Speak. We Listen.

Mar 19, 2019

Take the 2019 OIT Customer Satisfaction Survey: March 26 – April 19. Check your email starting March 26th for a link to the survey. Fill out the survey for a chance to win one of 50 Amazon gift cards. Continue Reading You Speak. We Listen.

OIT Activity Summary

Feb 13, 2019

OIT has accomplished significant initiatives in the 2017-18 fiscal year. View our new magazine format to explore these changes. Continue Reading OIT Activity Summary

2019 Annual Data Inventory

Feb 12, 2019

Each of us has a critical role in protecting the security and privacy of information. It’s time to review any data you store looking for P4 or restricted data. If it must be stored, it must be properly secured. Continue Reading 2019 Annual Data Inventory

Happy Holidays 2018

Dec 21, 2018

The OIT Help Desk will remain available, at (949) 824-2222, for urgent support issues, but with limited staffing and potentially longer resolution times. Continue Reading Happy Holidays 2018

OIT Fact Sheets

OIT By the Numbers Inforgraphic - Winter 2018

View More OIT Fact Sheets

We have more detailed quarterly statistics showing what we do daily for you!

2019 OIT Customer Satisfaction Survey

The Office of Information Technology has embarked on the third cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.

We Heard You

The survey took place from March 26 - April 19, 2019. UC San Diego is compiling the results. OIT Leadership will be reviewing the results in the coming months and we will post the results and the changes we will be making based on your feedback.

 

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