What’s Happening in OIT?

Recent News & Events

Happy Holidays

Dec 15, 2017

Campus will be closed from Dec. 25 – Jan. 2. The OIT Help Desk will remain available for urgent support issues, but with limited staffing and potentially longer resolution times.

Welcome UCI Applicants!

Dec 1, 2017

Do you need to check your admission status? If so, we’ve written a Help and Frequently Asked Questions (FAQ) page.

OIT Customer Satisfaction Survey

Nov 16, 2017

The OIT Survey has ended. Winners of the Amazon gift cards have been chosen. Check back in Winter 2018 to see the results of the survey.

eTech Mini Grants

Nov 8, 2017

In support of faculty including new technologies in undergraduate lecture courses, eTech Mini Grants of up to $500 are available for the 2017/2018 academic year.

Ransomeware can ruin your day and your data

Oct 27, 2017

Ransomware is the fastest growing malware threat, targeting everyone from the home user to the corporate network. Learn how to protect yourself from Ransomware.

Protect your accounts with Multi-factor Authentication

Oct 19, 2017

Password theft and online account compromise is one the biggest risks we all face in today’s increasingly connected world. A better protection is using multi-factor authentication.

Phishing Awareness – Don’t take the bait!

Oct 11, 2017

Most data breaches now start with a phishing attack. “Phishing” uses fraudulent email messages designed to impersonate a legitimate person or organization and trick the recipient.

National Cyber Security Awareness Month

Oct 5, 2017

Organizations big and small are not immune to data breaches and hackers’ increasingly sophisticated schemes. You may ask yourself, “What can I do?”

Be Cyber Savvy

Sep 28, 2017

Learn more, get involved and do your part to make the internet safer and more secure for everyone.

You Speak. We Listen.

Sep 27, 2017

Take the 2017 OIT Customer Satisfaction Survey: October 3 – 27. Check your email starting October 3rd for a link to the survey. Fill out the survey for a chance to win an Amazon gift card.

OIT Fact Sheets

By the Numbers - OIT Fact Sheet Spring 2017

View More OIT Fact Sheets

We have more detailed quarterly statistics showing what we do daily for you!

2017 OIT Customer Satisfaction Survey

We embarked on the second cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement.   We made many changes suggested by your responses to the last survey in 2016.

The survey ended on October 27, 2017. Thank you to everyone who participated. Your confidential survey responses contribute to OIT's efforts to improve our services, business processes, and customer support. As a token of our appreciation for your time, every respondent had a chance to win an Amazon gift card. Winners of the gift cards have been contacted individually.

Check back in Winter 2018 to see the results of the survey.

Collaborations & Presentations

Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.

Key Activities for the Agile Project Lifecycle

Aug 9, 2017

Whatever your development methodology, good project planning is important. Agile processes, like Scrum, Kanban, and Lean, address how to conduct iterative development day-to-day, but they don’t directly address how to plan a focused project. Bookending your Agile (or even traditional!) project with inclusive kick-off and closing activities can help set the stage for success.

Enterprise Architecture – Moving From Theory to Practice

Aug 9, 2017

In alignment with the UC Information Technology Architecture Committee (ITAC) vision, our department embarked on developing an Enterprise Architecture discipline and established an Architecture Review Board (ARB) in July 2014.

Find the Right Candidate – And Help Them Find You!

Aug 9, 2017

Hiring the right candidate can be difficult. Most recruitments include a familiar set of questions and settings that the candidate can prepare for and complete without having the necessary skills or experience. Academic Web Technologies at UCI developed a new interview method inspired by our own Agile process and the real world demands of the job.

Cloud Migration – From Strategy to Reality

Aug 9, 2017

Migrating enterprise applications to the cloud can achieve high availability, increased performance, better security, and cost optimization, so long as there are clear migration goals and a good strategy.

The Value of Open Source: Extending our Research Admin Software to Meet our Campus Needs

Aug 9, 2017

Starting with an open source vendor provided product, UCI customized enterprise research administration software to fit the needs of the university

Is Your Campus Ready for eSports?

Aug 8, 2017

With eSports growing as fast as it is, your University may look into starting its own eSports program. We would like to share our experience and knowledge of both eSports and the technology that makes it work. We will also share some of the challenges we experienced and more importantly how to avoid them.

Who is Your Customer?

Jul 29, 2017

Using Customer and Staff Surveys to Make Real Change

Four Steps for Introducing New Tech to Your Existing Tech Stack

May 10, 2017

If you’re like me, you love new and shiny stuff. It’s all about JS this, MEAN stack that. (Those are real things, right?) But let’s be honest. Ninety percent of the new and shiny stuff you try out fizzles away in a matter of months, if not weeks.

IBM 10 Tririga Capital Projects Roll-Out

Feb 28, 2017

OIT, in collaboration with Facilities Management, rolled out a new implementation of Renovation Projects with many new features and capabilities.

UCSD’s Customer Satisfaction Survey Is Taking Off

Feb 7, 2017

When the UCI Office of Information Technology (OIT) decided to conduct a customer satisfaction survey, it turned to the experts – UC San Diego’s Organizational Performance Assessments unit.