Recent News & Events
Your vote is your voice!
It’s not too late to register and make your voice heard this November. Registering is fast and easy, so why wait? It takes about 5 minutes, and you can do it right online. The deadline to register for the November election is Oct. 22nd. Continue Reading Your vote is your voice!
Appointments – Online Scheduling System
Appointments is a flexible appointment scheduling system that provides self-service for approved office visitors as well as robust appointments management for office staff. Continue Reading Appointments – Online Scheduling System
EDL is Moving!
On Friday, August 31, 2018, the new official home of the Electronic Document Library (EDL) will be the FileNet Platform, and the current EDL software and location will be retired. Continue Reading EDL is Moving!
New Campus Search Engine
The campus search tool was updated in August 2018. The replacement solution will allow us to continue offering a combined search of the hundreds of websites that make up UCI’s web presence. Continue Reading New Campus Search Engine
Access Management – KSAMS
KSAMS is used to regulate and restrict access to numerous business applications and secure systems like KFS. SIS, Slate and UC Path will also use KSAMS for access. Continue Reading Access Management – KSAMS
HTTP and Chrome
Google Chrome version 68 will start showing HTTP websites as “not secure”. A new icon will appear next to the URL. Continue Reading HTTP and Chrome
We Heard You!
See the changes OIT is making based on YOUR feedback from the 2017 Customer Satisfaction Survey Continue Reading We Heard You!
IT services available for recharge 2018-19
OIT has recently introduced or expanded a number of services. These are available to interested departments on a recharge basis. Continue Reading IT services available for recharge 2018-19
Protect your accounts with Multi-factor Authentication
Password theft and online account compromise is one the biggest risks we all face in today’s increasingly connected world. A better protection is using multi-factor authentication. Continue Reading Protect your accounts with Multi-factor Authentication
Take the eTech Survey
Undergrads, we want to hear from you! Complete the brief survey for a chance to win 1 of 50 Amazon Gift Cards ($20 value). Continue Reading Take the eTech Survey
OIT Fact Sheets
View More OIT Fact Sheets
We have more detailed quarterly statistics showing what we do daily for you!
2017 OIT Customer Satisfaction Survey
We embarked on the second cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. We made many changes suggested by your responses to the last survey in 2016.
We would like to share the results of the 2017 survey with you. We were gratified to learn that you feel that OIT is doing many things well. At the same time, you made many suggestions on how we could serve the campus better.
We Heard You
OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.
Collaborations & Presentations
Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.
Hiring and Mentoring Student IT Employees for Today’s Tech Industry
For students to be able to succeed in today’s tech industry, relevant experience is often required even at entry level positions. As members of the university IT department, we have the unique ability to not only provide a job opportunity for students to gain this experience, but also to provide valuable mentorship along the way. Continue Reading Hiring and Mentoring Student IT Employees for Today’s Tech Industry
Application Whitelisting And Your Managed Desktops
Have you considered deploying Application Whitelisting for your managed desktops? We’ll discuss how the central campus IT unit at UC Irvine has set up Microsoft AppLocker in Windows 7 and Windows 10, the benefits and productivity improvements we have experienced for both the Desktop team as well as the clients, the challenges we have faced, and the shortcomings of AppLocker. Continue Reading Application Whitelisting And Your Managed Desktops
Accelerate Innovation in Your Organization
Join us to hear about our failures and successes in building a workforce innovation initiative at UCI’s Office of Information Technology – and help us think about how we can make it even better. Continue Reading Accelerate Innovation in Your Organization
Electronic Signatures and Forms Automation – DocuSign Across UC
ScoreShare is a tool that provides academic advisors with student assignment performance data to better inform their decision-making processes and streamline advising sessions. We (UCI’s Academic Web Technologies team) partnered with academic advising units around campus to design and pilot ScoreShare in 2017. Continue Reading Electronic Signatures and Forms Automation – DocuSign Across UC
Electronic Signatures and Forms Automation – DocuSign Across UC
DocuSign has been vetted UC-wide and is being used in one way or another at all UC locations. The broad range of current and potential use cases is fascinating and reflects the diverse challenges we all face. Continue Reading Electronic Signatures and Forms Automation – DocuSign Across UC
Culture from the Bottom Up
The thousand decisions your department makes every day can’t be directed in your executive offices or planned out by your managers. You need your entire organization to prioritize making every day better than the last. At UC Irvine we have been empowering teams to collaborate and share best practices through cross-team forums that bring together like-minded individuals from disparate parts of our organization. Continue Reading Culture from the Bottom Up
Lessons Learned and Best Practices: Getting from ServiceNow PPS Demos to Real Life
Thinking about using ServiceNow to track Resources and Projects? In this panel discussion, panel members from UC campuses will explain their goals, accomplishments, and lessons learned implementing and using ServiceNow for request intake, project and portfolio management (PPM), as well as resource management. Continue Reading Lessons Learned and Best Practices: Getting from ServiceNow PPS Demos to Real Life
Implementing HIPAA into your Zoom!
This session will review a basic understanding of HIPAA; departments which may need to protect PHI; and how those departments can utilize the Zoom collaboration platform while ensuring HIPAA compliance. Continue Reading Implementing HIPAA into your Zoom!
The Compass Project: Comprehensive Analytics for Student Success
When UC Irvine realized that advisors had access to the right data in the wrong way, we harnessed business intelligence tools to provide richer and more timely reporting through a new self-service application called Compass. Continue Reading The Compass Project: Comprehensive Analytics for Student Success
DWQuery – Extract and Analyze Financial Data
DWQuery is an evolution of the existing BLISS and Data Warehouse Queries, so it will feel familiar to campus financial users while providing many new features and improved usability. Continue Reading DWQuery – Extract and Analyze Financial Data