For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

What’s Happening in OIT?

Recent News & Events

MiCollab, New Software-based Telephone Service, Now Available

Sep 15, 2020

MiCollab is an application that allows you to make calls using your UCI office extension from your mobile device or computer.  Continue Reading MiCollab, New Software-based Telephone Service, Now Available

Set Up Duo on a New Mobile Device

Aug 13, 2020

A new Duo self-service tool is now available for you to use whenever you replace your phone or reset your phone to factory settings. Continue Reading Set Up Duo on a New Mobile Device

New Zoom Help Website Launched

Aug 11, 2020

OIT has developed a comprehensive Zoom help website to assist the campus community in using the video conferencing and communication tool. The site includes a quick start guide, features and best practices for UCI Zoom, along with a robust question and answer resource. Continue Reading New Zoom Help Website Launched

Reduced Telephone Recharge Rates

Jul 1, 2020

OIT, in partnership with the campus budget office, has been able to reduce the telephone recharge rates for campus users. These new lower rates go into effect on Wednesday, July 1. Please view the changes on the Telephone Equipment and Feature Pricelist. Continue Reading Reduced Telephone Recharge Rates

New UCI Directory

Jun 12, 2020

On June 15, from 3 pm to 5 pm, OIT will be deploying a new version of the UCI Directory. Changes include a new look and feel following campus branding guidelines, responsive design for a better mobile experience, and enhancements to search results. Continue Reading New UCI Directory

Facilitating Teaching and Learning in a COVID-19 Environment

Jun 5, 2020

Transitioning thousands of courses to a virtual format is no small task, and the faculty of UCI didn’t have much time to prepare. With just a few days notice, staff in OIT spun into action to support the faculty’s transition to teaching in a virtual environment. Continue Reading Facilitating Teaching and Learning in a COVID-19 Environment

OIT is now on Twitter

Apr 9, 2020

Follow OIT’s new Twitter account for tech tips, virtual teaching, learning and work resources for the campus community, and the latest news and updates from the Office of Information Technology. Continue Reading OIT is now on Twitter

UCI TechPrep

Apr 2, 2020

The Office of Information Technology has created this page to help students, staff, and faculty prepare for the technology impacts of a campus disruption. This page is being updated frequently as new information is available. Continue Reading UCI TechPrep

No field technician work in Residential Housing

Mar 26, 2020

Due to the COVID-19 outbreak and to protect the health of our staff and residents, OIT will not dispatch field technicians to service network jacks in residential housing until further notice. Continue Reading No field technician work in Residential Housing

UCI Virtual Resources

Mar 13, 2020

With the need to practice social distancing for the foreseeable future, resources are being gathered to make the transition to remote learning and working go more smoothly. Continue Reading UCI Virtual Resources

2019 OIT Customer Satisfaction Survey

The Office of Information Technology has embarked on the third cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.

We Heard You

OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.

We Heard You 2019

 

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