What’s Happening in OIT?

Recent News & Events

EDL is Moving!

Aug 9, 2018

On Friday, August 31, 2018, the new official home of the Electronic Document Library (EDL) will be the FileNet Platform, and the current EDL software and location will be retired.

New Campus Search Engine

Aug 7, 2018

The campus search tool is being updated in August 2018. The replacement solution will allow us to continue offering a combined search of the hundreds of websites that make up UCI’s web presence.

Access Management – KSAMS

Aug 3, 2018

KSAMS is used to regulate and restrict access to numerous business applications and secure systems like KFS. SIS, Slate and UC Path will also use KSAMS for access.

HTTP and Chrome

Jul 12, 2018

Google Chrome version 68 will start showing HTTP websites as “not secure”. A new icon will appear next to the URL.

We Heard You!

Jun 20, 2018

See the changes OIT is making based on YOUR feedback from the 2017 Customer Satisfaction Survey

IT services available for recharge 2018-19

May 31, 2018

OIT has recently introduced or expanded a number of services. These are available to interested departments on a recharge basis.

Protect your accounts with Multi-factor Authentication

May 30, 2018

Password theft and online account compromise is one the biggest risks we all face in today’s increasingly connected world. A better protection is using multi-factor authentication.

Take the eTech Survey

May 17, 2018

Undergrads, we want to hear from you! Complete the brief survey for a chance to win 1 of 50 Amazon Gift Cards ($20 value).

Sponsored UCInetID Changes

May 11, 2018

OIT has made some fundamental improvements to the system that enables and maintains sponsored UCInetIDs.

Watch out for Phishing Emails

May 1, 2018

Phishing emails are an attempt by thieves to lure you into divulging personal and financial information, for their profit. Learn what to look for and where to report these scams.

OIT Fact Sheets

OIT By the Numbers Inforgraphic - Winter 2018

View More OIT Fact Sheets

We have more detailed quarterly statistics showing what we do daily for you!

2017 OIT Customer Satisfaction Survey

OiT Customer Satisfaction Survey InfographicWe embarked on the second cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement.   We made many changes suggested by your responses to the last survey in 2016.

We would like to share the results of the 2017 survey with you.  We were gratified to learn that you feel that OIT is doing many things well.  At the same time, you made many suggestions on how we could serve the campus better.

We Heard You

OIT leadership has analyzed the results to develop a plan for the next fiscal year. Areas that appear to need special attention are being prioritized and a general plan for making improvements is being implemented.

Collaborations & Presentations

Learn more about how OIT collaborates with other units and universities including presentations by our staff at conferences throughout the country.

DWQuery – Extract and Analyze Financial Data

Jan 24, 2018

DWQuery is an evolution of the existing BLISS and Data Warehouse Queries, so it will feel familiar to campus financial users while providing many new features and improved usability.

Key Activities for the Agile Project Lifecycle

Aug 9, 2017

Whatever your development methodology, good project planning is important. Agile processes, like Scrum, Kanban, and Lean, address how to conduct iterative development day-to-day, but they don’t directly address how to plan a focused project. Bookending your Agile (or even traditional!) project with inclusive kick-off and closing activities can help set the stage for success.

Enterprise Architecture – Moving From Theory to Practice

Aug 9, 2017

In alignment with the UC Information Technology Architecture Committee (ITAC) vision, our department embarked on developing an Enterprise Architecture discipline and established an Architecture Review Board (ARB) in July 2014.

Find the Right Candidate – And Help Them Find You!

Aug 9, 2017

Hiring the right candidate can be difficult. Most recruitments include a familiar set of questions and settings that the candidate can prepare for and complete without having the necessary skills or experience. Academic Web Technologies at UCI developed a new interview method inspired by our own Agile process and the real world demands of the job.

Cloud Migration – From Strategy to Reality

Aug 9, 2017

Migrating enterprise applications to the cloud can achieve high availability, increased performance, better security, and cost optimization, so long as there are clear migration goals and a good strategy.

The Value of Open Source: Extending our Research Admin Software to Meet our Campus Needs

Aug 9, 2017

Starting with an open source vendor provided product, UCI customized enterprise research administration software to fit the needs of the university

Is Your Campus Ready for eSports?

Aug 8, 2017

With eSports growing as fast as it is, your University may look into starting its own eSports program. We would like to share our experience and knowledge of both eSports and the technology that makes it work. We will also share some of the challenges we experienced and more importantly how to avoid them.

Who is Your Customer?

Jul 29, 2017

Using Customer and Staff Surveys to Make Real Change

Four Steps for Introducing New Tech to Your Existing Tech Stack

May 10, 2017

If you’re like me, you love new and shiny stuff. It’s all about JS this, MEAN stack that. (Those are real things, right?) But let’s be honest. Ninety percent of the new and shiny stuff you try out fizzles away in a matter of months, if not weeks.

IBM 10 Tririga Capital Projects Roll-Out

Feb 28, 2017

OIT, in collaboration with Facilities Management, rolled out a new implementation of Renovation Projects with many new features and capabilities.

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