OIT has scheduled a required upgrade of the campus telephone system that will result in intermittent outages of campus telephone services from Friday, December 13 at 8:00pm until Saturday, December 14 at 4:00am.  

Impact on campus telephone services during the maintenance period:

• All campus Mitel phone services including telephones, MiCollab softphones, analog phone lines, voicemail, MICCE ACD call center, automated attendant/call trees, emergency phones and elevator phones will be intermittently affected during the maintenance period.
• Analog lines connected to equipment such as fire alarms, security alarm systems, fax machines, and other equipment that relies on analog lines will be affected.
• Non-emergency phone calls to UCIPD will be affected.
• If your computer is connected to the campus network via your desk phone, it will experience temporary loss of network connectivity.

Non-Impacted telephone services during the maintenance period:

• 911 calls to the UCIPD from off-campus phones, such as cell phones and landlines will continue to function normally.
• No impact to the UCI Medical Center phone system in Orange.
• No impact to Teams phone service.
• No impact to AT&T phone lines that are not on the campus phone system.

If you have any questions about this upgrade, please contact the OIT Help Desk at 949-824-2222, or oit@uci.edu.