New Chrome Prompt for Campus Services

August 29, 2025

On September 2, 2025, Google Chrome will release version 140. This update includes a new security feature that may affect how some campus websites interact with your computer.

This change will add a one-time permission prompt when a website attempts to connect to a local application. This is how services that use Duo Desktop (like KFS and DocuSign) function.

What’s Changing

Chrome will now display a one-time permission prompt when a website tries to connect to software installed on your computer.

This affects services that use Duo Desktop, such as DocuSign, KFS and TRS.

What You’ll See

When you access a service that relies on Duo Desktop, you might see a prompt from Chrome that looks like the example below:

Open Duo Desktop screenshot.

If the prompt is for a trusted campus service, you can simply click Open Duo Desktop or Allow to grant permission. You should only have to do this once per website.

Do not allow access to unknown or suspicious websites.

Important Notes

  • This change only applies to Google Chrome.
  • Other browsers like Microsoft Edge and Firefox are not affected.

If you have any questions, please contact the OIT Help Desk.

Article updated on:
September 4, 2025

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