Due to excessive high traffic, there is the potential for website slowdowns. Our team is actively managing the situation with mitigation strategies and monitoring tools.
Sylvia Bass Archives
Read articles by Sylvia Bass
New Security Measure for Password Resets and Duo Assistance
OIT Help Desk introduces video verification for password resets and Duo assistance, enhancing security when self-service tools aren’t viable for community members.
IT Service Impacts on May 1
Due to a planned strike on May 1st involving UC workers, some of our OIT services will be impacted and may result in longer service times and delays to your IT requests.
IT Service Impacts on April 1
Due to a planned strike on April 1st involving UC workers, some of our OIT services will be impacted and may result in longer service times and delays to your IT requests.
Understanding and Preventing Zoom Bombing
Zoom bombing disrupts video calls with uninvited intruders. Protect meetings using unique IDs, passwords, waiting rooms, and restricted sharing. Stay vigilant for safer virtual spaces.
IT Service Impacts
Due to several planned strikes involving UC workers this week, some of our OIT services will be impacted and may result in longer service times and delays to your IT requests.
OIT Support Holiday Hours 2024
As the festive season is upon us, we wanted to keep you informed about our operating hours during Winter break. Please take note of the changes so you can plan your support inquiries accordingly!
Cybersecurity Awareness Month 2024
October is Cybersecurity Awareness Month! The month was originally created through a collaboration with the National Cyber Security Alliance and the Department of Homeland Security.
Introducing ZotDesk: An AI-powered IT Chatbot
Introducing ZotDesk, UCI’s new AI chatbot from the Office of Information Technology, designed to provide instant answers to all your IT-related queries 24/7.