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Cybersecurity Training

Cyber Security Training is required to be taken by all employees every year by the University of California. In 2019, the Office of the President introduced a new, updated course. For 2020, we are asking employees to renew their familiarity with the content.

Each of us has a responsibility to safeguard the information assets entrusted to us. In support of this, all University of California employees on active payroll status are required to take annual Cyber Security Awareness Training. A substantial number of cyber attacks involve the unintended actions of users of information systems, and this risk can be significantly lowered through an effective training program.

How do I access the course?

Follow these steps to access the course:

  1. Login to UCLC at (UCInetID Login Required)
  2. Type "cybersecurity" in the Search Box
  3. Click Start below the course "UC Cyber Security Awareness Training"

I completed this training last year - do I have to do it again?

Yes, Cyber Security Training is required to be taken by all employees every year by the University of California. In 2017, the Office of the President introduced a refresher course. Employees who took the full training last year may complete the annual training requirement by taking this shorter course, which takes about 35 minutes. For those who have not completed the full course, the updated program should take about 55 minutes.

How much time do I have to finish?

Current employees have until March 30th.  Employees hired last year have six weeks from their start date. If you took the course after March 1st, your deadline will be one year after you completed the course.

Do I have to finish the course all in one session?

No, the program is divided into modules.  The system saves your progress every time you complete a module.  You can then quit and resume at a later time.

What happens if I have to leave my workstation and resume the course later in the day?

Your UCLC authentication will time out after [interval]. If you return to the course before this timeout, and if you have not lost internet connectivity, you may continue where you left off. Otherwise, you'll have to resume at the beginning of your current module.

What browser can I use?

Internet Explorer, Chrome, Firefox, and Safari all work.  With Safari, however, if you lose your internet connectivity while taking the course, it may lose all your progress, requiring you to start the whole course again. OIT recommends using a browser other than Safari.

How do I get credit for completion?

If you complete all modules with a [%] correct answers, your UCLC transcript is updated.  OIT's IT Security team will be regularly reporting to your department who has completed the training.

What happens if I don’t take the required training?

President Napolitano has asked for 100% compliance with the mandatory training, and has asked that managers make the training course an annual goal for staff in performance evaluations to be reflected on individual merit awards. President Napolitano has also asked that Deans and Department Chairs strongly promote faculty compliance with the training.

I've tried the steps above and I'm still having issues

We recommend you continue your search in our comprehensive ServiceNow Knowledge Base.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.

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