Service Alerts Archive

  • ResNet Degradation
    Reported on: September 24, 2021 2:36 pm

    We are experiencing multiple reports of a ResNet outage.  Our network engineers are aware and actively investigating.  There is no ETA at the time.


    Status: Resolved
    Resolution:

    Updated on: September 24, 2021 4:10 pm


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  • ServiceNow Degradation
    Reported on: September 20, 2021 11:15 am

    We are receiving reports that inbound emails to ServiceNow are delayed. Our ServiceNow team is actively investigating. During this time, it may take up to an hour for emails to reach our systems. No ETA at the time. We thank you for your patience.


    Status: Resolved
    Resolution:

    Updated on: September 23, 2021 8:33 am


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  • UPDATE 1130- Registrar Apps Service Degradation
    Reported on: September 14, 2021 4:24 pm

    UPDATE 1130: Registrar IT reports services are starting to be restored individually. This may take some time as each individual application must be vetted. No ETA at this time. UPDATE 1700: Registrar IT is reporting that WebReg services are restored. All other applications are still experiencing var… Continue Reading UPDATE 1130- Registrar Apps Service Degradation


    Status: Resolved
    Resolution:

    Updated on: September 17, 2021 9:38 am


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  • UPDATE 1620 – UCInet Network Degradation
    Reported on: September 14, 2021 3:44 pm

    UPDATE 1620: Network engineers have isolated the issue and are working to resolve any residual issues. Services should be coming back online. We are investigating reports of outages across the UCI Network (Wired and Wireless). Multiple services are affected. Network engineers are determining the cau… Continue Reading UPDATE 1620 – UCInet Network Degradation


    Status: Resolved
    Resolution:

    Network services were restored last evening.

    Updated on: September 15, 2021 8:51 am


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  • Science Library Network Degradation
    Reported on: September 13, 2021 9:31 am

    We are receiving reports of affected network services in the Science Library.  Our network engineers are actively investigating.  During this time, remote access to work desktops may be unavailable. No ETA at the time. UPDATE 0940 A field technician has been dispatched to investigate power issues. U… Continue Reading Science Library Network Degradation


    Status: Resolved
    Resolution:

    Updated on: September 14, 2021 8:25 am


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  • UPDATE 1500 [UCI Health Clients] Network (Wired & Wireless) Degradation in Multiple Buildings
    Reported on: September 9, 2021 2:51 pm

    UPDATE 1500: Network Engineers in tandem with UCI Health have identified the issue to lie with UCI Health’s DHCP servers. UCI Health IT is reporting that service is restored. Please attempt to reconnect to the network and contact the HS Help Desk at 949.824.3434 if you are a HS supported user and st… Continue Reading UPDATE 1500 [UCI Health Clients] Network (Wired & Wireless) Degradation in Multiple Buildings


    Status: Resolved
    Resolution:

    HS IT has reported this issue is resolved.

    Updated on: September 9, 2021 5:04 pm


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  • Update 1615: Network Outage on 3rd Floor of AIRB
    Reported on: September 7, 2021 3:56 pm

    We are currently investigating reports of a network outage on the third floor of AIRB.  Services dependent on UPS power and firewalls are also affected.  Both wired and wireless networking services are affected.  There is no ETA at the time. Update The root cause has been identified as a faulty tran… Continue Reading Update 1615: Network Outage on 3rd Floor of AIRB


    Status: Resolved
    Resolution:

    Updated on: September 7, 2021 4:52 pm


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  • Network Service Degradation In Law (Building 004)
    Reported on: September 7, 2021 9:33 am

    We are investigating reports of a network outage in the Law building 004. Our technicians are currently working on resolving the issue. No ETA.


    Status: Resolved
    Resolution:

    Building 004 is back online

    Updated on: September 7, 2021 12:29 pm


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  • [UPDATE 14:51] KFS Service Degradation
    Reported on: August 23, 2021 2:31 pm

    We are investigating reports of a KFS degradation. There is a current problem in the works with Deploy0/Dev0 Servers and thus their processing. Campus Billing Service Online and Campus Online Deposit System are also down. No ETA at this time.


    Status: Resolved
    Resolution:

    Service restored

    Updated on: August 23, 2021 4:08 pm


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