Unix Platform as a Service
OIT provides fee-based Linux and UNIX support via Enterprise Unix Services (EUS). This includes system administration and consulting services.
Services Offered
Enterprise and Unix Services in OIT offers system administration options for OIT-hosted Unix/Linux servers located in OIT’s Data Center (ODIT). There are two support levels offered: Basic and Full. Below is an abbreviated list of service tasks for comparison between service levels. It is not an exhaustive list of service tasks provided.
Support Levels
Service Level
Time and Materials
Basic
Full
Network connection/configuration x x x
Intrusion detection response x
x x
Kerberos Configuration x x x
DUO Configuration x x x
Security update installation for standard OS pkgs x x x
Security scan and remediation x x x
System data extraction/reporting: automatic x x x
System data extraction/reporting: on request x x x
Account creation/locking/deletion x x x
Quota management x x x
NFS/NIS configuration and support x x x
Boot script/configuration management x x x
Electronic mail configuration/support x x x
Routine peripherals/drivers/disks x x x
Software installation: Routine x x x
Custom autoinstall configuration x x x
Performance analysis/tuning x x x
System relocation x x x
Hardware/VM upgrade/exchange x x x
Special purpose peripherals/drivers/disks x x
Software installation: Special Purpose x x
Advanced software configuration and support x x
DevOps support x x
Support for Existing Clients
- Open a Help Desk Ticket. The Help Desk will assign the ticket to our team.
If this is urgent, please call (949) 824-2222.
New Clients
Cost
| Service | Current Rates | Rate Type |
|---|---|---|
| Full Service System Administration | $300/server/month | Recharge |
| Advanced Web Hosting | $33/website/month | Recharge |
| Consulting Service (Design) | $136/hour | Recharge |
| Consulting Service (Build) | $101/hour | Recharge |
Recharge Policies
Enterprise Infrastructure Recharge Policy