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IT Project Management Services

Quicklink(s)

The Project Management Office (PMO) leads and manages the portfolio of key IT projects that align with UCI’s strategic goals. PMO in collaboration with the Project Review Team (PRT) is responsible for offering decision support, guidance, prioritization, and management of projects utilizing sound project management practices.

The mission of the OIT Project Management Office (OIT PMO) is to establish and support a common project management framework for UCI’s Office of Information Technology (OIT) based on established project management concepts and techniques. This office serves to enhance OIT’s ability to consistently deliver successful, quality solutions and services to the UCI community.

Why is Project Management Important?

  • Improves project success rate by adherence to project constraints, and achieves project objectives.
  • Reduces project costs and minimizes duplication of effort. Projects are better planned and managed, leading to a greater probability of success.
  • Increases visibility, enhancing accountability and ownership. Clear and transparent project communication leads to awareness of risks and potential issues.

OIT-PMO will provide project management support for IT projects by:

  • Standardizing project management methods and tools.
  • Encouraging a culture focused on quality delivery and timely execution.
  • Creating repeatable project management processes from proposal to completion.
  • Guiding staff on project management best practices and techniques.
  • Promoting transparency and visibility of all completed, ongoing, and upcoming technology projects.

Getting Started

If you need help managing an IT project, contact OIT PMO. Someone from our team will contact you to see how we can help to manage your project.

PMO resources will be assigned based on resource availability.  Resource assignment timeline depends on available capacity, competing priorities, and time to hire external resources (if there are resource constraints).

OIT PMO provides project management support for a diverse range of technology projects that vary in size and complexity, both within and outside of OIT.

Typically projects that are candidates for the OIT PMO project management services include:

  • IT Projects/Programs that cross multiple divisions or teams within OIT where significant coordination is needed.
  • IT Projects/Programs that cross multiple IT groups in campus client departments and/or UCI Medical Center.
  • Urgent or high-profile IT projects that are assigned to teams that are short on PM resources or expertise.

PMO offers the following range of Technical Project Management services depending on the project’s complexity and needs:

Services Offered

Service TypeService Description

Project Management Life Cycle (PMLC) Phases

AssessmentInitiationPlanningExecutionClosing
Project AssessmentPMO involved in pre-initiation phase to gather high level scope, resource and cost requirements for project sponsor to consider before approving the project.YESNONONONO
Full Project ManagementPMO involved in all phases of project management life cycleNOYESYESYESYES
Project SetupPMO involvement limited to Initiating and Planning Phases NOYESYESNONO
Project CoordinationPMO involvement limited to basic task tracking and reportingNONONOLtd*YES
Project InterventionPMO involvement determined by a current state project reassessment. Collaboration with OIT senior leadership will determine best path forward once reassessment is complete.

As Needed

Project ConsultingPMO provides coaching and mentoring services and recommendations to client on best practices, templates and tools

Consult PMO on best practices, templates and tools

Key Deliverables by PMLC Phase

AssessmentInitiationPlanningExecutionClosing
Project Proposal
  • Project Charter

  • Project Kickoff

  • Stakeholder Register

  • High-level budget

  • Project WIKI

  • ServiceNow Project
  • Work Breakdown Structure (WBS)

  • Project Schedule

  • Communication Plan

  • Vendor SOW, RFP (if needed)

  • RAID Log (Risks, Action Items, Issues, Decisions)

  • Detailed Cost Breakdown by Cost Type.

  • Updates to WIKI & ServiceNow
  • Status Reports*

  • Sponsor Updates

  • Project Change Request

  • Updates to Project Documents (created in Planning phase) as needed*

  • Scope, Schedule, Cost, Communication, Stakeholder, Procurement & RAID Management

  • Updates to WIKI and ServiceNow*
  • Lessons Learned

  • Final Report (if needed)

  • WIKI & ServiceNow Updates

FAQs

Contact Us

  • If you need support with IT project management services, contact OIT PMO.

Need more help?

Open a Help Desk Ticket

For approximate costs for PMO services, please refer to PMO Wiki or contact OIT PMO.

Job CodeCost Recovery Rate 1, 2Mostly Suited For
FY 23/24 Hourly RateFY 24/25 Hourly Rate
Technical Project Management Professional 2 (Intermediate)$113$119
  • Project Coordination

  • Project Setup, Full Project Management (Low Complexity Projects)
Technical Project Management Professional 3 (Experienced)$126$132
  • Project Setup (Medium Complexity Projects)

  • Full Project Management (Medium Complexity Projects)
Technical Project Management Professional 3 Consultant (Experienced)up to $1411up to $1411
Technical Project Management Professional 4 (Advanced)$158$167
  • Project Setup, Full Project Management (High Complexity Projects)

  • Project Intervention

  • Project Consulting
Technical Project Management Professional 4 Consultant (Advanced)up to $1921up to $1921

1 Rate provided is a “not to exceed” rate. The actual consultant hourly rate will be based on market conditions.

2 Billable amount is calculated based on actual project effort reported in ServiceNow.

Updated on
December 6, 2023