ServiceNow Service Management
ServiceNow is a service management system that creates a single system of record, automates manual tasks, standardizes processes, provides issue tracking, and allows for collaboration and task management.
ServiceNow is a cloud-based platform that provides a range of IT service management (ITSM) and digital workflow automation solutions. The platform is designed to help organizations automate and streamline their IT operations, improve service delivery, and enhance the overall user experience.
ServiceNow is a powerful and flexible platform that can help organizations improve their IT operations and enhance the quality and efficiency of their service delivery.
Service Management – Platform as a Service
ServiceNow offers real-time visibility into the status of your services and historical data to track trends. ServiceNow’s toolset provides extensive and mature capabilities in the following areas:
- Incident Management
- Request Management
- Change Management
- Project Management
- Self Service
Get Started
If you are interested in using ServiceNow for your unit or department, please contact OIT.
Contact OIT
If you need support with using ServiceNow, contact the OIT Help Desk. If it is urgent, please call (949) 824-2222.
Need more help?
Cost
| Service | Current Rates | Rate Type |
|---|---|---|
| ServiceNow Development | $92/hour | MOU only |
| ServiceNow - ITIL user license | $63/user/month | MOU only |