How to Use Webfiles

Summary: The Webfiles system is used by faculty, staff & graduate students to securely host and share files. These files can easily be shared with other Webfiles users or with the general public by way of a ticketing system. The server is hosted on-campus (it is not cloud-based) and storage capacity is capped at 2GB per user.

Are you running low on space? If you need to increase your quota beyond 2GB, please fill out our new request form.

How do I share files with colleagues outside UCI?
The best way to share a file with anyone is by creating a ticket. Once created, it will generate a unique URL that you can then share via email. Tickets have the added bonus in that they can be set to expire.

Learn how to create tickets here (under the heading "Share files or directories with specific non-UCI individuals.") On that page, you'll see lots of other great tips on how to use Webfiles.

We've discovered that the Advanced File Uploader tool is incompatible with current versions of Java. The next Webfiles upgrade that we plan on rolling out this year features an HTML5 version of the tool. Until then, please upload files using the Basic Uploader, or you can consult the instructions below on how to upload the files from your PC using a feature called WebDAV.

I have an account and I'm having trouble logging in to Webfiles, even though I can login elsewhere (e.g. Zotportal, EEE).

Your account is probably suspended. Fortunately, it's easy to unsuspend the account. All you have to do is click the 'Create new account' link on webfiles.uci.edu and follow the steps, and the system will send you an email with a link to authorize your account. Once you do, you're all set.

Why did this happen in the first place? Well, when you first create a Webfiles account, the system will send you an email shortly thereafter to authorize your request. All you have to do is click the link in the email and your account will remain open. If you do not click the link (or you miss the email), then after a period of time your account will be suspended.

Normally, I access Webfiles through my browser. Can I access Webfiles from my desktop, too?
Yes, it's possible to mount your Webfiles directories on a PC or Mac as a shared drive using WebDAV, a protocol which allows you to edit remote files on a web server right from your computer. Here's how.

I'm getting an XML parsing error when trying to open a file.
Webfiles is unable to open (or parse) Microsoft Excel spreadsheets and other MS filetypes. Ask the person who shared the link with you to share the folder containing the MS file instead. You can then double-click the MS file and download it to your computer, and you can then open it locally.

Other common questions:

I've tried everything else, and I'm still having problems.
If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.