For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

VPN

If you need to connect to UCInet from off campus, the Virtual Private Network (VPN) is the solution for you. The VPN allows you to securely connect to vital campus resources like the UCI Libraries and KFS (Kuali Financial System) by encrypting the information you are sending over the network, protecting your data. In addition, it enables authorized users to mount network file shares from off campus.

Starting at 5pm on Monday, July 12, 2021, the process of connecting to the VPN will change slightly. After you select the Connect button, a popup window will appear where you will enter your UCInetID and password. If you are enrolled in the Duo MFA system, you will then be prompted to use Duo. Please note that if you are unable to connect to the VPN using the new method, change the connection group in the pulldown menu to either 'UCI-classic' or 'UCIFull-classic'. The original login screen will appear where you'll enter your UCInetID and password. Below the password box, type the word 'push' (without the quotes) and then select OK. You will receive a push from Duo and will be able to login.

3 Ways to Access the VPN

Software VPN

Download, install and configure the Software VPN Client

VPN Software Version

As of June 15, 2021, the current versions of the Cisco VPN client are as follows:

  • macOS
    • 4.9.06037 (for 10.14 Mojave, 10.15 Catalina, and 11.0 Big Sur)
  • Windows
    • 4.9.06037 for Windows 10 desktop and laptop users
    • 4.9.06037 for Microsoft Surface Pro X users (the Pro X version uses an ARM-based processor).
  • Linux
    • 4.9.06037 (64-bit only)

Notes for macOS users: During the installation, you will be prompted to enable the AnyConnect software extension in the System Preferences -> Security & Privacy pane. The requirement to manually enable the software extension is an operating system requirement.

Peer-to-peer file sharing services and other high-bandwidth applications should not be used while using the VPN service. You may be automatically blocked from using the VPN if your bandwidth exceeds the maximum bandwidth limit.

iOS, Android

  • How to install, configure & use the VPN Software

WebVPN

Need to access a UCI only website? Use the WebVPN. If you need to use an application, try the VPN Software option.

NOTE: You can no longer use the WebVPN to access KFS. Please download and use the software VPN instead.

  1. Login to the WebVPN
  2. How do I use the WebVPN?


VPN FAQ

Common Questions

Advanced/Technical Questions

 

I've tried the steps above and I'm still having issues

We recommend you continue your search in our comprehensive ServiceNow Knowledge Base.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.

Scroll Up