OIT Recharge Services

Academic Computing Software

Software can often be obtained at discounted rates through University license agreements. Software includes ArcGIS, JMP, Labview, Matlab, SAS and SPSS. Before purchasing software, check with your local computing support or search the OIT Software Catalog.

Academic Computing Software Price List

Service2017/18 Rate2018/19 RateRate Type
ARCGIS - Instruction LABS$125/year$125/yearRecharge
ARCGIS - LABS SERVER$200-225/year$200-225/yearRecharge
ARCGIS / Arc Info$200/year$200/yearRecharge
JMP - (NEW AND RENEW)$55-65/year$55-65/yearRecharge
JMP - (SERVER LIC)$100/year$100/yearRecharge
JMP (PRO)$55-80/year$55-80/yearRecharge
LABVIEW - IND. NEW AND RENEW$300-330/year$300-330/yearRecharge
LABVIEW - TEACH/INSTRUCTIONAL$275-300/year$275-300/yearRecharge
MATLAB - CLASSROOM $35/year$35/yearRecharge
MATLAB-NETWORK$100/year$100/yearRecharge
MATLAB-STANDALONE NEW LIC$500/year$500/yearRecharge
MATLAB-STANDALONE RENEWAL$85/year$85/yearRecharge
MATLAB-TOOLBOX (NEW) $220/year$220/yearRecharge
MATLAB-TOOLBOX (RENEW) $60/year$60/yearRecharge
SAS (Desktop) ADMIN$130/year$130/yearRecharge
SAS (Server)$250-300/year$250-300/yearRecharge
SAS (T&R) $90-110/year $90-110/yearRecharge
SPSS - HOME USE $170/year $170/yearRecharge
SPSS NETWORK $170/year $170/yearRecharge
SPSS STANDALONE $170/year $170/yearRecharge

Classroom and Computer Equipment

OIT Classroom Technology Support offers a variety of equipment to fill your classroom and special event needs. Equipment is available for rent by academic units, administrative units, research units, and registered student groups.

Classroom and Computer Equipment Price List

Service2017/18 Rate2018/19 RateRate Type
Overhead Transparency Projector$7.00/day$7.00/dayRecharge
Video/Data Projector (VGA cable included for laptop use)$52.50/day$52.50/dayRecharge
Up to 70" x 70" portable tripod style screen$5.25/day$5.25/dayRecharge
8'x 8' portable tripod style screen$10.50/day$10.50/dayRecharge
Basic P.A.: 1 microphone, 1 mixer/amplifier (4 mic inputs), 2 speakers, 1/8" mini audio cable$21.00/day$21.00/dayRecharge
Microphones: Wired handled or lavalier style. 25' cable included$5.25/day$5.25/dayRecharge
Wireless Microphone: 1 handheld or bodypack transmitter w/ receiver$10.50/day$10.50/dayRecharge
4 Handheld Wireless Microphone System: 4 handheld transmitters w/ receiver$21.00/day$21.00/dayRecharge
Conference Microphone$5.25/day$5.25/dayRecharge
Digital Audio/Voice Recorder$7.50/day$7.50/dayRecharge
Mic Mixer - Monaural$7.50/day$7.50/dayRecharge
Amplifier - Monaural (Basic P.A. Amp)$10.50/day$10.50/dayRecharge
Speakers (pair) - Support stands and cables included$10.50/day$10.50/dayRecharge
Powered Speaker$10.50/day$10.50/dayRecharge
CD/Cassette combo player$10.00/day$10.00/dayRecharge
VHS/DVD Combo Player$10.50/day$10.50/dayRecharge
Camcorder (Uses standard VHS video tapes)$26.25/day$26.25/dayRecharge
Document Camera - Elmo P30 or equivalent$26.25/day$26.25/dayRecharge
Document Camera - Portable Elmo MO-1 or equivalent$17.00/day$17.00/dayRecharge
Folding Projector Stand$3.75/day$3.75/dayRecharge
Plastic Cart$3.75/day$3.75/dayRecharge
Additional A/C Cable (1 free with rental)$3.75/day$3.75/dayRecharge
Additional Microphone stand - boom or table stand$3.75/day$3.75/dayRecharge

Classroom Computer Labs

OIT runs computer classrooms that are free for instructional use. When no class is being held, they are available for drop-in use. Fees are applicable for classes or events not listed in the quarterly Schedule of Classes and for software installation. OIT also offers two solutions for printing in the computer labs.

Classroom Computer Labs Price List

Service2017/18 Rate2018/19 RateRate Type
Instructional UseFreeFreeN/A
Non-Instructional Use$40/hour$40/hourRecharge
Software Installation (within 2 weeks of first class or anytime thereafter)$60/hour$60/hourRecharge
Administrative Fee for frequent reservation changes (2 or more)$25$25Recharge

Computer Lab Printing Price List

Service2017/18 Rate2018/19 RateRate Type
Guest Print Card$1$1Cash
Black & White Page$.10/page$.10/pageCash/Wepa
Color Page$1/page$1/pageCash/Wepa

EEE+Canvas for Self-supporting Graduate Programs

EEE+Canvas is a modern learning management system that includes a robust toolset, integration with campus authentication and data systems, plus opportunities to connect to a variety of supplemental services developed here on campus or by third party providers. There is no fee for EEE+Canvas use for undergraduate and most graduate-level courses. EEE+Canvas fees are applicable only to the campus's small number of self-supporting graduate programs.

Canvas Price List

Service2017/18 Rate2018/19 RateRate Type
EEE+Canvas$35/year/person$37.50/year/personRecharge

Database Administration

The OIT Database Team offers database administration hosting services to campus clients for Microsoft SQL Server, MySQL, and Oracle.   DBA Team services offered include managing and securing either a dedicated database server or one or more individual databases hosted on a DBA Team server.   We work to validate your database server after patching and offer encryption for confidential/PII data.

Database Administration Price List

Service2017/18 Rate2018/19 RateRate Type
MySQL Hosting & Support*N/A$918/unit/monthMOU only
ORACLE Hosing & Support**N/A$2,174/unit/monthMOU only
SQL Server Hosting & Support**N/A $297/unit/monthMOU only

* MySQL price includes licensing fees.
** Oracle and SQL Server prices do not include licensing fees.

Data Center Co-Location and Backup

OIT’s Data Center (OITDC) is a professionally managed, secure environment with redundant power sources for continual availability. It provides a suitable environment for housing modern computing equipment, including OIT’s campus wide computing services, as well as ‘co-located’ systems owned by campus units and research groups.

Data Center Price List

Service2017/18 Rate2018/19 RateRate Type
Co-Location: OIT provided rack mounted hosting of customer-owned systems (per rack unit) $11.25/unit/month$11.62/unit/monthRecharge
Data/File Backup$20/server/month + $0.39/GB/month$0.05/GB/monthRecharge
Data/File Restoration$40/request$40/requestRecharge

Desktop Support Services

The OIT Desktop Support team is available to troubleshoot technical issues that cannot be resolved by the Help Desk. Additionally, we work behind the scenes to ensure that our clients have a stable, efficient computing environment.

Desktop Support Price List

Service2017/18 Rate2018/19 RateRate Type
Desktop support services- $47/pc/monthMOU only

Department Firewall Support

OIT offers campus units the opportunity to benefit from a locally attached, custom configured firewall. Such a firewall provides flexibility and additional security to departments that require more than the basic service provided by the campus firewalls.

Firewall Price List (Pending)

Service2017/18 Rate2018/19 RateRate Type
Firewall department support $65/hour Rolled into full support optionRecharge
Initial consultation fee$750/one timeRolled into full support optionRecharge
Fee for multiple firewall sets $400/site Rolled into full support optionRecharge
Full support option monthly maintenance fee $160/installation/month $317/installation/monthRecharge
Fee for additional hours $80/installation Rolled into full support optionRecharge
Backup support option monthly maintenance fee $40/hour Rolled into full support optionRecharge
Fee for additional hours $65/hour Rolled into full support optionRecharge
CISCO Smartnet Maintenance Cost + 5% Cost + 5% Recharge

High Performance Computing

HPC is a ‘condominium’ high performance computational cluster and associated high performance storage system available to all UCI research groups, staff, and students.  It consists of equipment and software provided by the RCIC as well as individual research group contributions from HPC Partners.

High Performance Computing Price List

Service2017/18 Rate2018/19 RateRate Type
Disk Array Installation (one time fee)$1,225 $1,225 MOU only
HPC-Server/Node Installation (one time fee)$996$996MOU only
HPC Disk Cost$100/TB$100/TBMOU only

Network Projects & Installations

The Network, Project and Technician areas work on projects in conjunction with campus support departments and campus affiliates related to existing office/building renovations, new building construction and network upgrades.  This OIT team works closely with campus departments and outside vendors/contractors in designing, planning, and coordinating internal OIT resources with configuring, designing, installing the network infrastructure, procuring network equipment, performing inspections, and providing cabling infrastructure scopes of work required for the expansion of telephone and network services, due to the renovations and/or new building construction.

Network Price List

Network Projects and Planning Pricing

Service2017/18 Rate2018/19 RateRate Type
Technician Installation Labor $80/hour $80/hour Recharge
Project Design & Planning$79/hour $79/hour Recharge
Network Design & Planning$99/hour $99/hour Recharge

Network Service Pricing

ServiceCost
Ethernet Connection – Basic Network Service (BNS) Centrally funded through "UCINet Operations” model
Additional Network Service, ANS Based on actual cost
VendorNet
(for non-UCI entities renting space on the UCI Campus)
$50 per month per activated outlet. Equipment (i.e. router) supplied by and maintained by the customer.

800MHz Radio

The UC Irvine radio system provides cross communications between campus departments and also with other UC campuses if the need ever arises.

800MHz Radio Price List

Service2017/18 Rate2018/19 RateRate Type
Radio Service & System Maintenance Fee$13/month $16/monthRecharge
Radio RepairVariable flat rate based on radio modelVariable flat rate based on radio modelRecharge
New radio programming$35/radio$35/radio; multiple radios will be charged an hourly rateRecharge
Radio Engineer Hourly Labor Rate$99/hour$99/hourRecharge

Secure Electronic Document Management (FileNet)

FileNet is an enterprise content management system. Departments use FileNet to manage their documents, content and business processes.  It provides an efficient means to define your enterprise business processes and workflows. In addition, FileNet allows for the categorization of uploaded content such as a document or a file associated with particular metadata. FileNet offers record retention management, transactional content processing, document management, content consolidation, and compliance and governance. FileNet meets all Federal compliance requirements such as HIPAA, PCI, SB-1386 etc.

FileNet Price List

Service2017/18 Rate2018/19 RateRate Type
FileNet Storage$1.00/1 GB/month - up to 1 TB$1.00/1 GB/month - up to 1 TBMOU
$0.50/1 GB/month - from 1 - 50 TB. (Discussion is needed for more than 50 TB)$0.50/1 GB/month - from 1 - 50 TB. (Discussion is needed for more than 50 TB)MOU
FileNet LicenseOption 1: Enterprise Content Management (ECM) license = $38.45/user/year. Functionality includes interaction with scanned or uploaded documents, annotation, redaction, encryption, simple record retention. License negotiated with IBM via ESSO agreement by UCOP every 3 years.Option 1: Enterprise Content Management (ECM) license = $38.45/user/year. Functionality includes interaction with scanned or uploaded documents, annotation, redaction, encryption, simple record retention. License negotiated with IBM via ESSO agreement by UCOP every 3 years.MOU
Option 2: ECM and Case Manager license - $131.69/user/year. License negotiated with IBM via ESSO agreement by UCOP every 3 years. Option 2: ECM and Case Manager license - $131.69/user/year. License negotiated with IBM via ESSO agreement by UCOP every 3 years. MOU
For customizing/developing applications:$65/hour$65/hourMOU

Service Management - Platform as a Service

ServiceNow is a service management system that creates a single system of record, automate manual tasks, standardize processes, provides issue tracking and allows for collaboration and task management. It offers real time visibility into the status of your services and historical data to track trends. ServiceNow’s toolset provides extensive and mature capabilities in the following areas:
  • Incident Management
  • Request Management
  • Change Management
  • Project Management
  • Self Service

ServiceNow Price List

Service2017/18 Rate2018/19 RateRate Type
ServiceNow - per hour- $86/hour MOU only
ServiceNow - per ITIL user license - $63/monthMOU only

Telephone Services

OIT provides telecommunication services to UCI faculty and staff. This includes telephone equipment, voicemail, plus local, long-distance and international calls.

Telephone Services Price List

Direct Dial Rates* from Campus Telephones

(*Rates are subject to change)

Service2017/18 Rate2018/19 RateRate Type
Local Calls (Zone 1 & Zone 2) 0 - 12 miles from UCI$0.0333 - 1st minute
$0.00105 each additional minute
$0.0333 - 1st minute
$0.00105 each additional minute
Recharge
Local Toll Calls (Zone 3) 13 - 71 miles from UCI$0.0808 - 1st minute
$0.0181 each additional minute
$0.0808 - 1st minute
$0.0181 each additional minute
Recharge
Intrastate (long distance within California, greater than 71 miles from UCI)$0.12/minute$0.12/minuteRecharge
Interstate (long distance outside California, but within United States)$0.17/minute$0.17/minuteRecharge
InternationalCanada: flat rate of $0.25 per minute.  Puerto Rico/Virgin Islands: flat rate of $0.35 per minute.  Other rates vary.Canada: flat rate of $0.25 per minute.  Puerto Rico/Virgin Islands: flat rate of $0.35 per minute.  Other rates vary.Recharge

Telephone Equipment and Feature Pricing

Service2017/18 Rate2018/19 RateRate Type
Analog Single Line (with or without a phone set)$15/month$15/monthRecharge
Analog Single Line Extension (with or without a phone set)$4/month$4/monthRecharge
Digital Multi Line Telephone$22/month$22/monthRecharge
Mitel IP Multi Line Telephone (restricted to certain buildings)$20/month$20/monthRecharge
Cisco IP Multi Line Telephone - Standard Display (restricted to certain buildings) $20/month$20/month (being replaced with Mitel IP)Recharge
Cisco IP Multi Line Telephone - Color Display (restricted to certain buildings) $24/month$24/month (being replaced with Mitel IP)Recharge
Cisco IP Multi Line Telephone - expanded memory capacity (restricted to certain buildings) $32/month$32/month (being replaced with Mitel IP)Recharge
Additional Directory Number $16/month$16/monthRecharge
Automated Call Distributor Group $24/month + $16/month per agent$24/month + $16/month per agentRecharge
Authorization Code$2/month$2/monthRecharge
Feature Package 1 (needed for Group Pick-up, Hunt Group and Call List/Personal Profile features) $2/month$2/monthRecharge
Generic / Virtual Extension$10/month$10/monthRecharge

Voicemail Service Pricing

Service2017/18 Rate2018/19 RateRate Type
Voicemail$4/month$4/monthRecharge
Voicemail - Announce Only Mailbox$12/month$12/monthRecharge
Establish Voicemail Service$20 $20Recharge

Telephone Installation and Technician Time

Service2017/18 Rate2018/19 RateRate Type
Telephone Technician Labor$80/hour$80/hourRecharge
Change Location - Same Building for Analog or Digital Line$54$54Recharge
Change Location - Different Building for Analog or Digital Line$80$80Recharge
Change Location for Mitel IP Line$80$80Recharge
Software Change (1-3 for $10)$10$10Recharge
Telephone Line Installation$80 + $10 charge per line$80 + $10 charge per lineRecharge

UCInetID Services

OIT provides UCInetIDs (single sign-on) to the campus for individual, group, and guest authentication. Fees are applicable for UCInetID changes and Group UCInetIDs.

UCInetID Price List

Service2017/18 Rate2018/19 RateRate Type
UCInet ID Change Request (Undergraduates) $25 each $25 each Recharge
UCInetID Change Request (Faculty, Staff, Grad Students - 2nd request)$25 each $25 each Recharge
UCInetID Continuation (Filing Fee Status)$25 each$25 each Recharge
Group UCInetID$5/month$5/monthRecharge

UNIX System Administration, Virtual Servers, and Web Hosting

OIT provides fee based Linux and UNIX support via Enterprise Unix Services (EUS). This includes system administration and consulting services. We also offer Virtual Server Hosting to provide a virtual server for departments with Web or application hosting needs. The service enables clients to operate a virtual server on OIT’s enterprise infrastructure, with costs that are economical, fixed and predictable.  In addition, we offer an Advanced Web Hosting service.

System Administration & Web Hosting

Service2017/18 Rate2018/19 RateRate Type
Basic System Administrationvarious $173/system/monthRecharge
Full System Administration various $288/system/monthRecharge
Hourly support various $83.77/hour Recharge
Advanced Web Hosting $30/month $30/website/monthRecharge

Virtual Server Hosting Price List

Service2017/18 Rate2018/19 RateRate Type
Base-level system:
1 CPU core; 2GB RAM; 50GB disk
$25/month; $300/year$12.93/month; $155.16/yearRecharge
Large capacity system:
2 CPU core; 4GB RAM; 50GB disk
$35/month; $420/year$25.86/month; $310.32/yearRecharge
Additional CPU & RAM:
1 additional CPU core
2GB additional RAM
N/AAdditional $12.93/month; $155.16/yearRecharge
Additional storage:
1GB additional storage
N/A$0.0536/month;
$0.6432/year
Recharge
Additional storage:
100GB additional storage
$6.61/month; $79.32/year$5.36/month; $64.32/yearRecharge

Website Support & Management (WordPress)

The OIT WordPress team offers website support, maintenance, and administration using WordPress as a content management system.

WordPress Services Price List

Service2017/18 Rate2018/19 RateRate Type
WordPress- Support/administration/maintenance-$74/website/hourMOU only

Windows Server System Administration and Virtual Servers

OIT offers Windows Server operating system management and administration as Platform as a Service (PaaS). This is a service intended for those who wish to leverage commodity services from OIT’s Enterprise Infrastructure teams.  This can also be bundled with OIT Data Center hosting services and/or database administration.

Windows Server Group Price List

Service2017/18 Rates2018/19 RatesRate Type
Windows Platform-as-a-Service (PaaS)- $34.21/server/monthMOU only
Windows system administration hourly rate- $77/hour MOU only

Virtual Server Hosting Price List

Service2017/18 Rate2018/19 RateRate Type
Base-level system:
1 CPU core; 2GB RAM; 50GB disk
$25/month; $300/year$12.93/month; $155.16/yearRecharge
Large capacity system:
2 CPU core; 4GB RAM; 50GB disk
$35/month; $420/year$25.86/month; $310.32/yearRecharge
Additional CPU & RAM:
1 additional CPU core
2GB additional RAM
N/AAdditional $12.93/month; $155.16/yearRecharge
Additional storage:
1GB additional storage
N/A$0.0536/month;
$0.6432/year
Recharge
Additional storage:
100GB additional storage
$6.61/month; $79.32/year$5.36/month; $64.32/yearRecharge

Recharge Policies

Enterprise Infrastructure Recharge Policy

Enterprise Infrastructure Recharge Policy

The Office of Information Technology (OIT) Enterprise Infrastructure division provides a variety of computing services to the campus in order to enable faculty and staff (“campus customers”) to fulfill the mission of the university.  There are two categories of these services: basic and recharge.  A basic service is one that is identified as fundamental to the needs of campus stakeholders and is provided to the campus customer through core funding.  Recharge services are IT services billed back directly to the campus customer on a recurring basis and/or as one-time charges.

Basic Services

Basic services are fundamental to enabling campus customers to serve the mission and vision of the university.  Basic services are funded through the university’s core budget allocation to OIT.  The following services are provided to the campus by Enterprise Infrastructure as part of OIT’s core mission and core funding.

  • Basic wired network connectivity (100 Mbps) and services (DNS, Active Directory, IP addresses)
  • Wireless connectivity
  • Internet connectivity (wired & wireless)
  • Email, calendar and file sharing
  • UCI Lightpath high-speed research network backbone

Investments to upgrade the capabilities of these services are made through the annual capital planning process.  In some cases, campus customers may desire to accelerate the deployment of new or upgraded service capabilities for their benefit using their department or grant funding.  OIT is willing to partner with the campus customers in those cases to assess feasibility and, if feasible, turn into a project.  Any upgraded service capabilities are considered to be incorporated into the larger basic service provided to the campus; they are not considered the property of the funding campus customer.

Recharge Services

Recharge services are funded by charging the department consuming the service based on a pre-defined rate schedule.  There are two kinds of recharge services: commodity IT services and specialized IT services.

Commodity IT services are provided on a regular and continuing basis with a standardized fee schedule approved by the Budget Office.

Specialized IT services are those services that are provided at a non-standardized fee schedule and/or bundled with unique capabilities.  Specialized services are defined by a memorandum of understanding (MOU) between OIT and the campus customer.

Recharge services can be consumed by campus customers who have a funding cost center by contacting the OIT Help Desk at oit@uci.edu or entering a request into ServiceNow.  Recharge rates are generally reviewed on an annual basis and are expected to be run on a break-even basis.

References

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