OIT Recharge Services

Academic Computing Software

Software can often be obtained at discounted rates through University license agreements. Software includes ArcGIS, JMP, Labview, Matlab, SAS and SPSS. Before purchasing software, check with your local computing support or search the OIT Software Catalog.

Classroom and Computer Equipment

OIT Classroom Technology Support offers a variety of equipment to fill your classroom and special event needs. Equipment is available for rent by academic units, administrative units, research units, and registered student groups.

Classroom Computer Labs

OIT runs computer classrooms that are free for instructional use. When no class is being held, they are available for drop-in use. Fees are applicable for classes or events not listed in the quarterly Schedule of Classes and for software installation. OIT also offers two solutions for printing in the computer labs.

UCI Canvas for Self Supporting Graduate Programs and Summer CAMPS/High School Programs

UCI Canvas is a modern learning management system that includes a robust toolset, integration with campus authentication and data systems, plus opportunities to connect to a variety of supplemental services developed here on campus or by third party providers. There is no fee for Canvas used for undergraduate and most graduate-level courses. Canvas fees are applicable only to the campus's small number of self-supporting graduate programs and Summer CAMPS and High School Programs.

Database Administration

The OIT Database Team offers database administration hosting services to campus clients for Microsoft SQL Server, MySQL, and Oracle.   DBA Team services offered include managing and securing either a dedicated database server or one or more individual databases hosted on a DBA Team server.   We work to validate your database server after patching and offer encryption for confidential/PII data.

Data Center Co-Location and Backup

OIT’s Data Center (OITDC) is a professionally managed, secure environment with redundant power sources for continual availability. It provides a suitable environment for housing modern computing equipment, including OIT’s campus wide computing services, as well as ‘co-located’ systems owned by campus units and research groups.

Desktop Support Services

The OIT Desktop Support team is available to troubleshoot technical issues that cannot be resolved by the Help Desk. Additionally, we work behind the scenes to ensure that our clients have a stable, efficient computing environment.

Department Firewall Support

OIT offers campus units the opportunity to benefit from a locally attached, custom configured firewall. Such a firewall provides flexibility and additional security to departments that require more than the basic service provided by the campus firewalls.

High Performance Computing

HPC is a ‘condominium’ high performance computational cluster and associated high performance storage system available to all UCI research groups, staff, and students.  It consists of equipment and software provided by the RCIC as well as individual research group contributions from HPC Partners.

Network & Telecommunications Projects

The Network, Project and Technician areas work on projects in conjunction with campus support departments and campus affiliates related to existing office/building renovations, new building construction and network upgrades.  This OIT team works closely with campus departments and outside vendors/contractors in designing, planning, and coordinating internal OIT resources with configuring, designing, installing the network infrastructure, procuring network equipment, performing inspections, and providing cabling infrastructure scopes of work required for the expansion of telephone and network services, due to the renovations and/or new building construction.

800MHz Radio

The UC Irvine radio system provides cross communications between campus departments and also with other UC campuses if the need ever arises.

Secure Electronic Document Management (FileNet)

FileNet is an enterprise content management system. Departments use FileNet to manage their documents, content and business processes.  It provides an efficient means to define your enterprise business processes and workflows. In addition, FileNet allows for the categorization of uploaded content such as a document or a file associated with particular metadata. FileNet offers record retention management, transactional content processing, document management, content consolidation, and compliance and governance. FileNet meets all Federal compliance requirements such as HIPAA, PCI, SB-1386 etc.

Service Management - Platform as a Service

ServiceNow is a service management system that creates a single system of record, automate manual tasks, standardize processes, provides issue tracking and allows for collaboration and task management. It offers real time visibility into the status of your services and historical data to track trends. ServiceNow’s toolset provides extensive and mature capabilities in the following areas:
  • Incident Management
  • Request Management
  • Change Management
  • Project Management
  • Self Service

Telephone Services

OIT provides telecommunication services to UCI faculty and staff. This includes telephone equipment, voicemail, plus local, long-distance and international calls.

UCInetID Services

OIT provides UCInetIDs (single sign-on) to the campus for individual, group, and guest authentication. Fees are applicable for UCInetID changes and Group UCInetIDs.

UNIX System Administration, Virtual Servers, and Web Hosting

OIT provides fee based Linux and UNIX support via Enterprise Unix Services (EUS). This includes system administration and consulting services. We also offer Virtual Server Hosting to provide a virtual server for departments with Web or application hosting needs. The service enables clients to operate a virtual server on OIT’s enterprise infrastructure, with costs that are economical, fixed and predictable.  In addition, we offer an Advanced Web Hosting service.

Website Support & Management (WordPress)

The OIT WordPress team offers website support, maintenance, and administration using WordPress as a content management system.

Windows Server System Administration and Virtual Servers

OIT offers Windows Server operating system management and administration as Platform as a Service (PaaS). This is a service intended for those who wish to leverage commodity services from OIT’s Enterprise Infrastructure teams.  This can also be bundled with OIT Data Center hosting services and/or database administration.

Recharge Policies